We can’t say enough good things about Geoff Shafer’s company. Geoff’s proposals are detailed and well organized which allow the homeowner to understand exactly what every aspect of the job will cost, not just a lump sum amount that you get on an envelope from some contractors. Pegasus is everything you look for in a contractor: honest, professional, trustworthy, punctual, fair and most importantly – focused on customer satisfaction and exceeding expectations.
Mike is the project manager and from our viewpoint he is by far the best project manager in New England’s home improvement industry. Mike told us several times, ‘we just want to make you happy’, and he made sure that we were. Mike’s communication, follow-through and professionalism are first rate. If he says he will do it, he will. When he says he will be there, he will. With Mike on the job you have no worries.
One aspect that was very important to us was that Geoff has an online project management tool that allows the homeowner to login and see the real-time status of the project. You can view the project schedule, send a message, attach a document or picture, review the change orders, see the financial statement, etc. Very cool tool – worth every penny.
Bottom line is we would definitely hire them again, unfortunately we have no more projects for them to do, but that shouldn’t stop the readers of this review to give Geoff a call and know that you have made the right decision. Good luck and say ‘hello’ to Geoff for us!
Client in Melrose, MA, via Houzz
Never could I have imagined my childhood home could be so beautiful and yet so functional. Pegasus Design-To-Build provided home remodeling services that exceeded my expectations in every area. From initial contact, design, and build, the Pegasus team was professional, respectful, on time and on budget with transparency in all areas…
Client in Arlington, MA, via Houzz
It was our great, good fortune to work with Pegasus when renovating our 1918 Bungalow. The project included a total renovation to our kitchen, master bedroom, 2 baths and a wrap-around deck. Our fuzzy design ideas were transformed into blue prints that were considerate of our desires and budget. The build process was efficient and completely transparent, with contractors arriving on a schedule that was shared with us on a daily basis. No surprises! But most of all the final result is wonderful! All the work was done to a high standard of craftsmanship, integrating 21st century improvements with Bungalow charm. We highly recommend Pegasus Design-To-Build.
Client in Arlington, MA, via Angie’s List
We really enjoyed working with Pegasus. From the start, Jenna listened to our ideas and designed a kitchen that perfectly fits our lifestyle. Having the dedicated project manager made the whole process that much easier. Mike was always accessible by email, phone, or even a quick meeting. We loved the daily reports! Everyone at Pegasus and all of the trades that they work with were courteous and respectful. We really enjoyed working with Pegasus and couldn’t be happier with our new kitchen!
Client in Melrose, MA, via Houzz
